Skip to Content
Corporate solutions for client management | +877 862 9084
Why do I need a CRM?

25 Best CRM Apps Integrated with Google Drive

Corporate solutions for client management



Customer Relationship Management (CRM) systems are indispensable in today’s fast-paced business environment. They streamline sales and customer service processes by managing customer interactions, automating routine tasks, analyzing data, and boosting productivity. The rise of cloud-based applications has made integrating CRM systems with Google Drive increasingly common. This integration offers a seamless solution for storing, sharing, and collaborating on important documents, enabling teams to access critical information anytime and enhancing collaboration and decision-making.

Among the myriad of CRM solutions available in the market, those that integrate with Google Drive are particularly noteworthy. They enhance the user experience and increase productivity by leveraging Google’s suite of tools, such as Google Docs, Sheets, and Calendar, allowing teams to work more efficiently and cohesively.

These advanced CRMs synchronize customer data, automate email campaigns, and manage project documents within a unified platform, highlighting their key features and benefits. Discover how these CRMs can transform your business operations.

The top three recommendations are the following:

  • CostaRicaCRM – Best Overall CRM for Google Users
  • Copper CRM –  Best for Small Businesses
  • Salesforce – Best for Enterprise Corporations

These top three CRMs offer seamless integration with Google Drive, providing numerous benefits to businesses of all sizes. Let’s examine each one and see what sets it apart.

This guide will explore the 25 best CRM apps integrated with Google Drive,

1. CostaRicaCRM (Best Overall CRM)

CostaRicaCRM is a comprehensive Customer Relationship Management solution designed for businesses of all sizes. It seamlessly integrates with Google Drive, providing an intuitive platform that combines powerful CRM capabilities with Google’s suite of tools.

CostaRicaCRM is widely used for managing customer relationships, tracking sales, and streamlining marketing efforts. It helps businesses organize customer data, automate routine tasks, and enhance team collaboration.

CostaRicaCRM is developed by Costas Solutions Ltd., a company based in San Jose, Costa Rica. They have been providing CRM solutions since 2010 and pride themselves on top-notch customer service and continuous improvement of their products.

CostaRicaCRM excels in its deep integration with Google Drive and user-friendly interface, making it an ideal choice for businesses already using Google’s suite of tools. Its robust feature set and affordable pricing provide excellent value for small—to medium-sized businesses.

Unique Features

  • Deep integration with Google Drive, providing easy access to documents and files directly from the CRM platform.
  • AI-driven insights and recommendations to optimize customer interactions and sales strategies.
  • Real-time collaboration features allow teams to work together more efficiently.

Features

  • Seamless integration with Google Drive, Docs, Sheets, and Calendar
  • Robust contact and lead management
  • Advanced reporting and analytics capabilities
  • Customizable workflows and automation
  • Mobile app for on-the-go access
  • Email marketing automation
  • Task and project management tools

Advantages

  • Easy integration with Google Drive and other Google tools
  • User-friendly interface and customizable workflows
  • Comprehensive data analytics and reporting
  • Strong support and customer service
  • Affordable pricing for small to medium-sized businesses

Disadvantages

  • Limited third-party integrations outside of the Google ecosystem
  • It can be overwhelming for smaller teams with minimal CRM experience

Pricing

CostaRicaCRM offers various pricing plans starting from $25 per user per month, with a free trial available for new customers.

2. Mailchimp

Mailchimp is a popular email marketing and customer relationship management platform integrated with Google Drive. It provides small businesses with a comprehensive suite of tools to manage customer interactions, automate marketing campaigns, and track sales.

With Mailchimp’s integration with Google Drive, teams can easily store and access essential documents while working within the CRM platform. This seamless integration allows for more efficient collaboration and improved decision-making.

Mailchimp, headquartered in Atlanta, Georgia, was established in 2001 by Ben Chestnut and Dan Kurzius. Initially started as a side project, Mailchimp has become a leading all-in-one marketing platform, serving millions of customers globally. The company prides itself on helping small businesses grow by providing easy-to-use yet powerful marketing and CRM tools.

Mailchimp’s robust platform integrates various marketing channels, including email, social media, landing pages, and postcards, and the ability to store and manage customer data in one central location. This makes it an invaluable tool for businesses to streamline their marketing efforts and enhance customer engagement. With the added integration of Google Drive, users can seamlessly collaborate and access essential documents directly within the platform, facilitating efficient teamwork and informed decision-making.

Furthermore, Mailchimp offers a range of features, such as customizable email templates, advanced analytics, and automation capabilities. These features enable businesses to craft targeted marketing campaigns, track their effectiveness, and refine their strategies for better results. By leveraging Mailchimp’s integration with Google Drive, companies can ensure that all their marketing materials and data are easily accessible, simplifying managing and executing marketing strategies.

Unique Features

  • Email marketing automation
  • Advanced segmenting and targeting capabilities
  • Contact management features
  • Collaborative document storage through Google Drive integration

Features

  • Integration with Google Drive, Docs, Sheets, and Calendar
  • Customizable email templates and campaigns
  • Lead generation forms and landing pages
  • Detailed analytics and reporting
  • Contact management and segmentation tools
  • Mobile app for on-the-go access

Advantages

  • Seamless integration with Google Drive for efficient document storage and collaboration
  • Robust email marketing automation capabilities
  • User-friendly interface for easy campaign creation and management
  • Affordable pricing plans for small businesses

Disadvantages

  • Limited CRM features compared to other solutions on this list
  • Some users have reported technical difficulties with the Google Drive integration

Pricing

Mailchimp offers a range of pricing plans, including a free plan for up to 2,000 contacts and limited features. Paid plans start at $9.99 monthly for up to 500 contacts and include more advanced features such as email automation and segmentation tools.

3. Smartsheet

Smartsheet is a cloud-based project management and collaboration tool that integrates with Google Drive. It gives teams a centralized platform to manage tasks, projects, and processes. With its intuitive interface and range of features, Smartsheet has become famous for businesses looking to streamline their workflows and improve team productivity.

Founded in 2005 and headquartered in Bellevue, Washington, Smartsheet has quickly established itself as a leader in the project management space. Its integration with Google Drive allows users to easily store and access essential documents while working within the platform. This feature enables teams to collaborate more efficiently and keep track of all relevant project data in one location.

In addition to its robust document storage capabilities, Smartsheet offers various features to assist with project management, including automated workflows, task dependencies, and real-time updates. These features make it easier for teams to work together and monitor their projects’ progress.

Unique Features

  • Task automation and alerts
  • Real-time collaboration features
  • Integration with Google Drive for document storage and access

Features

  • Integration with Google Drive, Docs, Sheets, and Calendar
  • Project management tools such as Gantt charts and task dependencies
  • Customizable workflows and automation capabilities
  • Team communication and collaboration tools

Advantages

  • Seamless integration with Google Drive for efficient document storage and access
  • Intuitive interface for easy project management and team collaboration
  • Robust automation capabilities to streamline workflows

Disadvantages

  • Limited customization options
  • Higher pricing plans compared to other project management tools with similar features

Pricing

Smartsheet offers a range of pricing plans, starting at $14 per user per month for the Individual plan and going up to $25 per user per month for the Business plan. A free trial is also available for new users. Due to its higher pricing plans, Smartsheet may be a better choice for larger teams with more complex project management needs.

4. Airtable

Airtable is a versatile, cloud-based collaboration platform that blends database and spreadsheet features. This tool is especially favored by teams looking for a highly customizable solution to manage their workflows and projects. Airtable’s flexible structure allows users to create custom applications that fit their needs without requiring programming skills.

Airtable was founded in 2012 by Howie Liu, Andrew Ofstad, and Emmett Nicholas. The company is headquartered in San Francisco, California. Since its inception, Airtable has increased, attracting many users from small startups to large enterprises. The platform’s flexibility and ease of use have made it popular for teams looking to streamline their workflows.

Airtable’s strength lies in its flexibility and customization options, which allow users to create tailored solutions for their unique workflows. The platform’s seamless integration with Google Drive and other tools enhances team collaboration and productivity. The intuitive interface also ensures that users can easily navigate and leverage the platform’s capabilities, making it an invaluable resource for businesses of all sizes.

Airtable is used across various business domains for project management, content planning, event management, and customer relationship management. It helps teams organize their tasks, track project progress, manage resources, and collaborate effectively on shared goals.

Unique Features

  • Customizable interface allowing users to tailor their tables to specific needs
  • Various view options, including Kanban, calendar, and gallery views
  • Airtable Automations for streamlining repetitive tasks
  • Rich field types, including attachments, checkboxes, and drop-down lists

Features

  • Integration with Google Drive, Docs, Sheets, and Calendar
  • Customizable tables and views
  • Support for attachments and media files
  • Real-time collaboration and commenting
  • Automation capabilities with Airtable Automation
  • Kanban, calendar, gallery, and grid views

Advantages

  • Highly flexible and customizable to fit specific business needs
  • Intuitive and user-friendly interface
  • Strong integration capabilities, including with Google Drive
  • Supports a variety of views and media types for comprehensive data management
  • Real-time collaboration features enhance team productivity

Disadvantages

  • Advanced features may have a steep learning curve for new users
  • Pricing can become high for larger teams, requiring extensive automation and integrations
  • Limited reporting and analytics features compared to other CRM tools

Pricing

Airtable offers several pricing tiers to accommodate different user requirements. The free plan includes basic features suitable for small teams or personal use. Paid plans start at $10 per user per month for the Plus plan, which provides more advanced features like custom views and increased attachment space. The Pro plan at $20 per user per month offers additional functionalities, such as advanced customization and enhanced security.

5. ClickUp

ClickUp is a project management tool that combines task management, collaboration, and productivity features. Founded in 2017 by Zeb Evans, ClickUp has quickly gained popularity for its user-friendly interface and robust tools that cater to various business needs.

The platform’s central dashboard provides an overview of all tasks and projects, making it easier for teams to manage their workload efficiently. ClickUp also offers task dependencies, time tracking, and custom statuses to streamline workflows and improve team productivity.

In addition to its project management capabilities, ClickUp offers communication tools like chatting and commenting on projects. This feature enhances collaboration between team members and keeps all relevant discussions in one place.

ClickUp integrates with popular third-party applications such as Google Drive, Trello, Slack, and Asana. This enables teams to centralize important project-related information and streamline their workflows.

Unique Features

  • Customizable dashboards for a quick overview of all tasks and projects
  • Time tracking and task dependencies to streamline workflows
  • Various view options, including Kanban, list, board, timeline, calendar, and Gantt chart views
  • Chatting and commenting features to enhance team collaboration

Features

  • Integration with popular third-party applications like Google Drive, Trello, Slack, Asana, etc.
  • Central dashboard for an overview of all tasks and projects
  • Various view options for different project management needs
  • Task dependencies and time-tracking capabilities
  • Communication tools such as chatting and commenting

Advantages

  • User-friendly interface that requires minimal training
  • Comprehensive task management features, including time tracking and dependencies
  • Integration with popular third-party applications for centralized information storage
  • Various view options to cater to different project management needs

Disadvantages

  • Limited customization options compared to other project management tools
  • Some advanced features are only available in higher-priced plans
  • It can become overwhelming for smaller teams or personal use

Pricing

ClickUp offers a free plan suitable for small teams or personal use. Paid plans start at $5 per user per month for the Unlimited plan, which provides access to more advanced features such as custom fields and integrations. The Business plan at $9 per user per month offers additional functionalities like automation and more storage space. Custom pricing is also available for larger enterprise teams.

6. Copper (Best for Small Businesses)

Copper CRM is a platform designed to work within the Google Workspace ecosystem. It integrates closely with Gmail and other Google apps to provide a seamless user experience. Founded in 2013, Copper has gained popularity for its ease of use and focus on small businesses.

The platform’s intuitive interface allows users to manage customer relationships, sales, and projects within one centralized location. Its integration with Google Workspace makes it easy for teams to collaborate and access important information quickly.

Copper offers customizable pipelines that allow teams to track their sales processes and automate tasks. It also provides comprehensive reporting features, giving businesses valuable insights into their performance.

Copper CRM is tailored for small businesses that rely on Google Workspace for their day-to-day operations. It helps manage customer relationships, sales processes, and team projects, ensuring all business data is synchronized within a single platform.

Unique Features

  • Integration with Google Workspace for seamless user experience
  • Customizable pipelines for tracking sales processes
  • Automated task management
  • Comprehensive reporting features

Features

  • Google Workspace integration (Gmail, Calendar, Drive)
  • Contact and lead management
  • Sales pipeline management
  • Email tracking and templates
  • Task and project management
  • Customizable workflows and reports
  • Mobile app for iOS and Android

Advantages

  • Seamless integration with Google Workspace
  • Intuitive and easy-to-use interface
  • Strong focus on sales pipeline management
  • Efficient email tracking and automation features
  • Quick setup and minimal training are required

Disadvantages

  • Limited customization compared to other CRMs
  • Fewer advanced features for larger businesses or complex sales processes

Pricing

Copper CRM offers a monthly pricing plan starting at $29 per user, with a free trial to test the platform’s features. Its most popular plan, Professional, is priced at $49 per user and includes advanced features like email templates and lead scoring. The Business plan at $119 per user per month offers additional functionalities such as territory management and sales forecasting. Custom pricing is also available for larger enterprise teams.

7. HoneyBook (Best for Creative Businesses)

HoneyBook is a project management and CRM platform for creative businesses such as event planners, photographers, and designers. Founded in 2013, HoneyBook’s user-friendly interface and specialized features have made it a go-to choice for creative professionals.

The platform mainly focuses on streamlining the client booking and invoicing process. It offers customizable workflows that allow businesses to automate tasks, such as sending contracts and payment reminders. This saves time and improves efficiency for creative professionals who juggle multiple clients simultaneously.

In addition to its project management capabilities, HoneyBook provides CRM tools like lead tracking and customer communication. Its centralized dashboard allows businesses to have all relevant information about their clients in one place.

HoneyBook also offers payment processing and online contract signing, making it a one-stop shop for creative businesses to manage their projects and client relationships.

Unique Features

  • Specialized features for creative businesses
  • Customizable workflows for automation
  • Payment processing and online contract signing

Features

  • Project management tools (task lists, timelines, etc.)
  • Client relationship management
  • Online booking and invoicing
  • Customizable workflows
  • Payment processing

Advantages

  • User-friendly interface with specialized features for creative professionals
  • Centralized dashboard for all project and client information
  • Automation capabilities save time and improve efficiency
  • Secure payment processing feature

Disadvantages

  • Limited customization compared to other project management tools
  • Lacks some advanced features, such as time tracking

Pricing

HoneyBook offers a monthly pricing plan of $9 per user, including essential features like task management and client communication. The most popular plan, called the “Team” plan, is priced at $39 per user per month and includes advanced features like automation and online booking. Custom pricing is also available for larger teams. 

8. Pipedrive

Pipedrive is a sales CRM designed to help you manage all the deals in your pipeline and drive business growth. It includes a Gmail extension with a sidebar for easy access, allowing you to add contacts from your Gmail and perform sales-related tasks directly within your inbox.

Once the extension is installed, you can view the entire sales history with each contact whenever you open their email thread. This provides valuable context throughout all stages of the sales process.

A standout feature during our Pipedrive evaluation was the email sync. This functionality aligns your emails with your contacts and deals, offering a comprehensive view of all email conversations from both the contact and deal perspectives.

However, we observed that while emails appear correctly formatted within the CRM, they often seem distorted when viewed in Gmail, which can project an unprofessional appearance.

The company base is in New York and has offices in Tallinn (Estonia), Lisbon (Portugal), London, and Prague. Founded in 2010, Pipedrive has over 95,000 paying customers worldwide.

Unique Features

  • Gmail extension for easy access to CRM within the inbox
  • Comprehensive email sync for a complete view of conversations

Features

  • Pipeline management
  • Contact management
  • Email tracking and custom templates
  • Task automation
  • Reporting and analytics

Advantages

  • User-friendly interface with intuitive pipeline visualization
  • Seamless integration with Gmail and other popular tools
  • Efficient email tracking and automation features
  • Customizable sales processes to fit your business needs

Disadvantages

  • Limited customization options for reporting compared to other CRMs
  • Higher pricing compared to similar CRMs
  • Usage Restrictions

Pricing

Pipedrive offers a 14-day free trial and three monthly pricing plans starting at $15 per user. The most popular plan, Advanced, is priced at $29 per user and includes advanced features like email templates and workflow automation.

9. Nimble

Nimble is a simple and user-friendly CRM that focuses on building strong customer relationships. Founded in 2010, Nimble utilizes social media data to provide valuable insights into your contacts’ interests and activities.

Its “Today” page displays a feed of your contacts’ recent activities across various social media platforms, allowing you to engage with them more effectively. You can also use this information to personalize your interactions and build stronger connections.

Nimble also offers email tracking, automation features, and task management capabilities. Its integration with popular tools like Office 365 and Google Workspace makes it easy to sync all your contact data in one place.

The platform particularly benefits businesses relying heavily on social media interactions to maintain customer relationships. By consolidating social media and communication data, Nimble helps users comprehensively understand their contacts and leverage these insights for more effective engagement.

Established in 2010, the company was founded by Jon Ferrara and is headquartered in Santa Monica, California. It has approximately 50 employees.

Unique Features

  • Social media insights for better engagement
  • Integration with popular tools like Office  365 and Google Workspace

Features

  • Contact management
  • Social media integration and insights
  • Email tracking and automation
  • Task management
  • Reporting and analytics

Advantages

  • User-friendly interface with a focus on building strong customer relationships
  • Valuable social media insights for effective engagement
  • Integration with popular tools for easy data syncing

Disadvantages

  • Limited customization options compared to other CRMs
  • Lacks advanced features, such as lead scoring or forecasting

Pricing

Nimble offers a 14-day free trial and three monthly pricing plans starting at $19 per user. The most popular plan, Business, is priced at $25 per user per month and includes advanced features like email tracking and automation. Custom pricing is also available for larger teams. 

10. Zoho CRM

Zoho CRM, a longstanding name in the CRM industry, continues to be highly regarded today. Its features still feel fresh and relevant, even in the current landscape. Additionally, Zoho receives significant praise on platforms like Capterra and G2, showcasing their expertise and commitment to quality.

The features of Zoho CRM are not only robust but also diverse. One might argue that Zoho offers more functionalities than a small or medium-sized business might need. However, this level of flexibility and customization is precisely what makes Zoho a top choice for many companies.

One notable feature of Zoho CRM is its ability to integrate with over 600 popular applications. This allows users to connect their CRM with all the tools they already use, making data management even more efficient.

Additionally, Zoho’s mobile app offers a seamless experience for on-the-go access to valuable customer information and sales tasks. Overall, it’s a comprehensive solution that can meet the needs of various industries and business sizes.

Founded in 1996, Zoho Corporation has over 50 million users worldwide and is headquartered in Chennai, India.

Unique Features

  • Integration with over 600 popular applications
  • Comprehensive mobile app for on-the-go access

Features

  • Contact and lead management
  • Sales forecasting
  • Email tracking and automation
  • Task and event management
  • Reporting and analytics

Advantages

  • Highly customizable to fit various business needs
  • Seamless integration with popular tools for efficient data management
  • Comprehensive mobile app for remote use

Disadvantages

  • The steep learning curve for new users due to the abundance of features
  • Limited customer support options compared to other CRMs
  • Most integrations are surface-level only

Pricing

Zoho CRM offers a free version and four monthly pricing plans starting at $12 per user. The most popular plan, Professional, is priced at $20 per user per month and includes advanced features like sales forecasting and email tracking.

11. Front CRM

Front CRM is not just a CRM; it’s also a communication hub that focuses on team collaboration and efficient customer interactions. Founded in 2013, Front offers a shared inbox platform with advanced features for managing customer emails, social media messages, and more.

With Front CRM, you can integrate all your customer communication channels into one inbox, making it easier to stay organized and respond promptly. This feature is beneficial for teams handling multiple sales channels or departments.

Front also offers automation features such as automated responses and routing rules to streamline the management of incoming messages. Its analytics dashboard allows users to track performance metrics like response times and resolution rates.

Overall, Front is an excellent choice for businesses looking to improve the efficiency of their teams in managing customer communications.

Founded in 2013, Front has over 6000 customers worldwide and is headquartered in San Francisco, California.

Unique Features

  • Shared inbox for team collaboration

Features

  • Contact management
  • Automated responses and routing rules
  • Analytics dashboard for performance tracking

Advantages

  • Streamlined customer communication management for teams
  • Integration with various communication channels for a comprehensive view of interactions

Disadvantages

  • Limited customization options compared to other CRMs
  • Lacks advanced sales features such as forecasting or lead scoring

Pricing

Front offers a free trial and three monthly pricing plans starting at $9 per user. The most popular plan, Plus, is priced at $24 per user per month and includes advanced features like automated routing rules. Custom pricing is also available for larger teams.

12. Freshdesk CRM

Freshdesk is cloud-based customer support software with a powerful CRM system. With It, businesses can manage and track customer interactions across multiple channels, including email, phone, chat, social media, and more.

Freshdesk’s CRM features include contact management, lead scoring, task automation, and reporting analytics. Its user-friendly interface makes it easy for sales teams to stay organized and provide efficient customer service.

One standout feature of Freshdesk is its ability to integrate with various business tools, such as G Suite and Slack. This integration allows seamless data syncing between applications, making task and contact management more effortless.

Founded in 2010, Freshdesk has over 150000 customers worldwide and is headquartered in Chennai, India.

Unique Features

  • Integration with popular business tools

Features

  • Contact and lead management
  • Task automation
  • Reporting and analytics

Advantages

  • Robust customer support features integrated with CRM functionalities
  • Seamless integration with popular business tools for efficient data management

Disadvantages

  • Limited customization options compared to other CRMs
  • Higher pricing plans may not be suitable for small businesses on a budget

Pricing

Freshdesk offers a free trial and four monthly pricing plans starting at $15 per user. The most popular plan, Estate, is priced at $49 per user per month and includes advanced features like workflow automation. Custom pricing is also available for larger teams.

13. Quickbase

Quickbase is a low-code application development platform that functions as a CRM solution. It allows businesses to create custom applications tailored to their specific needs without requiring extensive coding knowledge.

Businesses use Quickbase to streamline operations, improve collaboration, and enhance data management. Its customizable nature makes it suitable for various applications, from project management to customer relationship management.

Founded in 1999, Quickbase is headquartered in Cambridge, Massachusetts, and serves over 6,000 customers worldwide in various industries.

Unique Features

  • Low-code application development platform

Features

  • Customizable applications for various business needs
  • Data management and reporting functionalities

Advantages

  • Highly customizable to fit unique business requirements
  • User-friendly interface for easy application creation and management

Disadvantages

  • Limited CRM-specific features compared to other CRMs
  • The steeper learning curve for non-tech savvy users due to the low-code nature of the platform

Pricing

Quickbase offers a free trial and three pricing plans starting at $30 per monthly user. The most popular plan, Premier, is priced at $50 per user per month and includes advanced features like custom branding. Custom pricing options are also available for larger teams.

14. Keap

Formerly known as Infusionsoft, Keap is a small business CRM and marketing automation platform. Its features include contact management, lead scoring, email marketing, and e-commerce capabilities.

One standout feature of Keap is its focus on automating repetitive tasks, allowing businesses to save time and increase efficiency. This CRM also offers customizable templates for email campaigns and landing pages to help companies create professional-looking marketing materials quickly.

Founded in 2001, Keap serves over 200,000 customers worldwide and is headquartered in Chandler, Arizona.

Unique Features

  • Marketing automation capabilities

Features

  • Contact and lead management
  • E-commerce functionalities
  • Customizable email templates
  • Integration with Google Drive and  Gmail

Advantages

  • Focus on automating tasks for increased efficiency
  • User-friendly interface with customizable email templates for professional marketing materials

Disadvantages

  • Limited reporting and analytics features compared to other CRMs
  • Higher pricing plans may not be suitable for small businesses on a budget

Pricing

Keap offers a free trial and three monthly pricing plans starting at $79. The most popular plan, Pro, is priced at $149 monthly and includes advanced marketing automation features. Custom pricing is also available for larger teams.

15. Insightly

Insightly is a cloud-based CRM and project management solution designed for small businesses. Its features include contact management, task automation, opportunity tracking, and reporting analytics.

One unique feature of Insightly is its integration with Gmail and Google Drive, which allows for seamless data syncing between applications. This integration lets users create tasks and contacts directly from their email inboxes.

Founded in 2009, Insightly serves over 25,000 customers worldwide and is headquartered in San Francisco, California.

Businesses use Insightly to boost operations and customer relationships by managing sales pipelines, maintaining detailed contact databases, efficiently handling tasks and projects, leveraging robust reporting and analytics, and integrating with Google Workspace for email synchronization.

Unique Features

  • Integration with Gmail and Google Drive 

Features

  • Contact and lead management
  • Task automation
  • Reporting and analytics

Advantages

  • Seamless integration with Google Workspace for easy email synchronization
  • User-friendly interface with customizable pipelines for efficient task management

Disadvantages

  • Limited customization options compared to other CRMs
  • Higher pricing plans may not be suitable for small businesses on a budget

Pricing

Insightly offers a free trial and three monthly pricing plans starting at $29 per user. The most popular plan, Professional, is priced at $49 per user per month and includes advanced features like custom dashboards. Custom pricing is also available for larger teams. 17. End of Content

16. Salesforce Sales Cloud (Best for Enterprise Corporations)

Salesforce is a highly customizable CRM platform that caters to various industries. It is renowned for its extensive features and scalability, making it suitable for large enterprise corporations.

Large enterprises use Salesforce to manage customer relationships, streamline sales and marketing efforts, and enhance overall business operations. Its scalability and extensive customization options make it suitable for complex business processes.

Salesforce was founded in 1999 and is headquartered in San Francisco, California. It serves over 150,000 customers worldwide and has a strong community of developers and users, contributing to its extensive functionality through various add-ons and integrations.

Unique Features

  • Highly customizable and scalable platform
  • Integration with multiple communication channels

Features

  • Extensive lead and contact management
  • Advanced analytics and reporting
  • Customizable dashboards and workflows
  • Integration with various third-party applications
  • AI-powered Einstein Analytics for predictive insights
  • Robust mobile app functionality
  • Comprehensive marketing automation tools

Advantages

  • Highly customizable and scalable
  • Extensive third-party integrations
  • Advanced analytics and AI-driven insights
  • Strong community and support resources
  • Comprehensive feature set catering to various business needs

Disadvantages

  • Higher cost compared to other CRM solutions
  • A steeper learning curve and more complex setup
  • Potential overkill for smaller businesses with more straightforward needs

Pricing

Salesforce offers a free trial and four pricing plans starting at $25 per user monthly. The most popular plan, Enterprise, is priced at $150 per user per month and includes advanced features like AI-powered insights. Custom pricing is also available for larger teams.

17. Apptivo

Apptivo is an integrated CRM platform that provides a suite of business applications designed for small to mid-sized businesses. It offers tools for sales, marketing, project management, invoicing, and more, all within a single platform.

Founded in 2011, Apptivo is headquartered in Fremont, California. It serves thousands of businesses worldwide, offering a flexible and cost-effective solution for managing various business functions within a single platform.

The solution offers a comprehensive and affordable option for small to mid-sized businesses. Its integrated suite reduces the need for multiple software tools, streamlining operations. Additionally, it provides a high level of customization to meet diverse business requirements.

Businesses use Apptivo to centralize their operations, manage customer relationships, streamline sales and marketing efforts, and enhance project management. Its integrated suite allows for unified data management, reducing the need for multiple standalone solutions.

Unique Features

  • A suite of integrated business applications that consolidate operations
  • Customizable to fit the specific needs of different industries

Features

  • Contact and lead management
  • Project management
  • Marketing campaign management
  • Invoicing and expense tracking
  • Sales and customer service automation

Advantages

  • Comprehensive suite of business applications
  • Affordable pricing suitable for small to mid-sized businesses
  • Customizable apps and workflows
  • Easy-to-use interface
  • Strong integration capabilities with tools like Google Workspace and Office 365

Disadvantages

  • Limited advanced features compared to larger CRM providers
  • Some users may find the mobile app less intuitive
  • Reporting features are not as robust as other CRM solutions

Pricing

Apptivo offers a free plan for up to 3 users. The paid plans start at $10 per user per month for the Lite plan, which includes basic CRM features. The most popular Premium plan is priced at $25 per user per month and includes advanced features like project management and invoicing. Custom pricing is also available for larger teams or businesses with specific needs.

18. Pipeline CRM

Pipeline CRM is a cloud-based CRM solution designed for small businesses and startups. At an affordable price, it offers essential features like lead and contact management, sales forecasting, reporting, and collaboration tools.

Founded in 2006, Pipeline CRM is headquartered in San Francisco, California. Over 10,000 businesses use its platform worldwide. It focuses on providing a simple and user-friendly experience for managing customer relationships and sales processes.

The solution suits businesses looking for a straightforward, cost-effective CRM option without compromising essential features. Its intuitive interface makes it easy to set up and use with minimal training required.

Businesses can use Pipeline CRM to effectively manage their leads and contacts, track sales performance, generate reports, collaborate with team members, and more. Its affordability and straightforward functionality make it popular for startups and small businesses.

Unique Features

  • Straightforward and affordable CRM solution
  • Easy-to-use interface with minimal training required

Features

  • Lead and contact management
  • Sales forecasting
  • Reporting and analytics
  • Collaboration tools

Advantages

  • Affordable pricing suitable for small businesses
  • User-friendly interface with a minimal learning curve
  • Essential features for managing customer relationships and sales processes
  • Customizable pipelines to fit specific business needs

Disadvantages

  • Limited advanced features compared to larger CRM providers
  • Not as customizable as other solutions in the market

Pricing

Pipeline CRM offers a free trial, after which users can choose from three paid plans starting at $25 per user per month. The most popular plan, Professional, is priced at $35 per user per month and includes advanced features like lead scoring and email marketing. Custom pricing is also available for larger teams or businesses with specific needs.

19. Scoro

Scoro is a comprehensive CRM and business management software for small to mid-sized businesses. It offers tools for managing projects, sales, finances, and more within a single platform.

Founded in 2013, Scoro is headquartered in Tallinn, Estonia. The solution serves businesses worldwide and has gained recognition for its user-friendly interface and advanced features tailored for managing business operations.

Scoro caters to the needs of different industries, making it a versatile choice for businesses looking for an all-in-one solution. Its customizable dashboards and workflows allow users to personalize the platform according to their requirements.

Businesses can use Scoro to manage their operations, including customer relationships, project management, time tracking, invoicing, and more. Its robust reporting capabilities provide valuable insights to make data-driven decisions, helping businesses grow and succeed.

Unique Features

  • Comprehensive CRM and business management platform
  • Highly customizable dashboards and workflows

Features

  • Contact and lead management
  • Project management
  • Time tracking
  • Invoicing and expense tracking
  • Sales automation

Advantages

  • All-in-one solution for managing various aspects of business operations
  • Customizable dashboards and workflows to fit specific requirements
  • Advanced features for project management, time tracking, and more

Disadvantages

  • Higher pricing compared to other CRM solutions
  • The learning curve for new users due to the extensive features and functionalities

Pricing

Scoro offers a 14-day free trial, after which users can choose from three paid plans starting at $26 per user per month. The most popular plan, Ultimate, is priced at $49 per user per month and includes advanced features like custom dashboards and integrations. Custom pricing is also available for larger teams or businesses with specific needs.

20. Flowlu

Flowlu is a cloud-based CRM and project management solution for small to mid-sized businesses. It offers features like lead and contact management, invoicing, team collaboration, and more within a single platform.

Founded in 2016, Flowlu is headquartered in New York City, New York. The solution serves businesses worldwide and has gained recognition for its user-friendly interface and affordable pricing compared to other CRM providers.

Flowlu’s all-in-one solution allows businesses to efficiently manage their customer relationships, projects, finances, and team collaboration. Its integration with popular tools like Google Workspace and Zapier makes it easy to streamline processes and increase productivity.

Businesses can use Flowlu to track their sales performance, generate reports, manage customer interactions, and more. Its affordable pricing and essential features make it a popular choice for small businesses looking for an all-in-one solution.

Unique Features

  • Affordable all-in-one CRM and project management platform
  • Integration with popular tools like Google Workspace and Zapier

Features

  • Lead and contact management
  • Project management
  • Invoicing
  • Team collaboration tools

Advantages

  • All-in-one solution for managing various business processes
  • Integration with popular tools for increased productivity
  • Affordable pricing suitable for small businesses

Disadvantages

  • Limited customization options compared to other solutions in the market
  • Not as advanced features compared to larger CRM providers

Pricing

Flowlu offers a free plan for up to two users. After that, users can choose from three paid plans starting at $29 per user per month. The most popular plan, Business, is priced at $59 per user per month and includes advanced features like custom fields and automation. Custom pricing is also available for larger teams or businesses with specific needs.

21. Monday sales CRM

Monday Sales CRM is an outstanding tool for Google Drive integration. It offers robust collaboration through team communication, file sharing, and task monitoring. What truly sets Monday Sales CRM apart is its customization capabilities, which allow it to be tailored to your business’s specific needs. This makes it particularly suitable for small—to medium-sized companies.

Monday boasts a wide array of integrations, including Google Workspace. It seamlessly integrates with Gmail, enabling you to add new contacts, communicate with them, and track interactions. Additionally, it offers one-way and two-way syncing with Google Calendar, ensuring your events are always in sync with your Monday.com account.

With Monday Sales CRM, you gain a centralized view of your sales funnel, encompassing deal and contact information. This centralization simplifies communication with clients and your sales team, all within one platform.

The highly adaptable software allows you to customize your CRM without coding. You can easily add or remove columns, manage multiple pipelines, and edit deal stages to fit your unique workflow needs. This adaptability makes it ideal for businesses that require a CRM that can grow alongside them.

Unique Features

  • Customizable CRM for tailored business needs
  • Integration with Google Workspace for enhanced productivity

Features

  • Sales funnel management
  • Contact and lead management
  • Task monitoring and communication tools

Advantages

  • Highly adaptable to fit unique business workflows
  • Seamless integration with Google Workspace for increased productivity
  • Centralized view of sales funnel, simplifying communication and organization

Disadvantages

  • Higher pricing compared to other CRMs catering to small businesses
  • Limited advanced features compared to larger CRM providers

Pricing

Monday Sales CRM offers a 14-day free trial, after which users can choose from three paid plans starting at $39 per user per month. The most popular plan, Pro, is priced at $59 per user per month and includes advanced features like automation and custom fields. Custom pricing is also available for larger teams or businesses with specific needs.

22. Pipeliner CRM

Pipeliner CRM is a visually oriented sales CRM tool designed to optimize sales processes and improve sales performance. Its graphical interface emphasizes a user-friendly experience, enabling sales teams to manage their activities effectively.

Businesses use Pipeliner CRM to streamline their sales processes, improve customer relationship management, and enhance sales team productivity. It helps sales teams by providing visual insights into their sales pipelines, enabling them to close deals faster and more efficiently.

Founded in 2007, Pipeliner CRM is headquartered in Los Angeles, California. The company focuses on providing a visually-driven CRM solution to simplify sales processes and improve overall sales team productivity for businesses worldwide.

Pipeliner CRM’s key strengths lie in its visual approach to sales pipeline management and its ability to provide sales teams with clear, actionable insights. Its user-friendly interface and advanced sales analytics make it an ideal choice for businesses looking to enhance their sales performance.

Unique Features

  • Visual sales pipeline that provides clear, easy-to-understand insights
  • Drag-and-drop functionality for managing sales opportunities
  • Robust sales forecasting and reporting capabilities

Features

  • Visual sales pipeline management
  • Lead and contact management
  • Sales forecasting and reporting
  • Task and activity tracking
  • Integration with email and other business tools
  • Mobile app for on-the-go access

Advantages

  • A visually intuitive interface simplifies sales pipeline management
  • Customizable to fit specific sales processes
  • Provides comprehensive sales analytics and forecasting
  • Mobile capabilities ensure sales teams can work from anywhere
  • Integrations with popular tools enhance productivity and collaboration

Disadvantages

  • Higher pricing compared to other CRM solutions targeting small businesses
  • Limited customization options outside of the sales pipeline
  • It may not offer as many advanced features as larger CRM platforms

Pricing

Pipeliner CRM offers a 14-day free trial for new users. After the trial, users can select from three main paid plans, starting at $35 per user per month. The most popular plan, Business, is priced at $65 per user per month and includes advanced analytics and forecasting tools. Custom pricing options are available for larger teams or businesses with unique needs.

23. Agiled

Agiled is an all-in-one business management platform that combines CRM, project management, and invoicing capabilities. It aims to streamline business processes by integrating these essential functions into one centralized platform. It offers features such as customer relationship management, project tracking, task management, time tracking, and invoicing in one easy-to-use platform.

It was founded in 2019 and is based in Houston, Texas. The company aims to provide an affordable and user-friendly solution for small businesses looking to streamline their business processes through a centralized platform.

Agiled’s main strengths lie in its comprehensive suite of essential business management tools and customizable workflows and templates. Its affordable pricing plans also make it a great choice for smaller businesses looking to streamline their processes without breaking the bank.

Agiled can be used by businesses of all sizes to streamline their processes and increase efficiency. Its all-in-one platform eliminates the need for multiple software and tools, saving time and improving team collaboration.

Unique Features

  • All-in-one platform combining CRM, project management, and invoicing capabilities
  • Customizable workflows and templates
  • Affordable pricing plans for small businesses

Features

  • Customer relationship management
  • Project tracking and task management
  • Time tracking and productivity monitoring
  • Invoicing and payment processing
  • Customizable workflows and templates
  • Mobile app for on-the-go access

Advantages

  • A comprehensive suite of essential business management tools
  • Customizable workflows and templates to fit unique business needs
  • Easy-to-use interface for seamless navigation
  • Mobile app for anytime access

Disadvantages

  • Limited advanced features compared to larger CRM providers
  • May not offer as much flexibility in terms of integrations with other software
  • Pricing can be expensive for smaller businesses or startups

Pricing

Agiled offers a free plan for up to 3 users with limited features. Paid plans start at $14 per user per month for the Standard plan, including all features except invoicing and proposals. The Professional plan is priced at $22 per user per month and includes all features, while the Enterprise plan offers custom pricing for larger teams or businesses with specific needs.

24. EngageBay CRM

EngageBay CRM is a comprehensive customer relationship management solution offering various features to help businesses manage their contacts, sales pipelines, and marketing efforts. It also includes email marketing, live chat, and telephony capabilities to improve communication and engagement with leads and customers.

EngageBay CRM is suitable for businesses of all sizes looking to streamline their sales processes, improve customer relationships, and automate marketing efforts. Its all-in-one platform provides a centralized hub for managing contacts, tracking sales opportunities, and engaging with prospects or customers through various channels.

EngageBay was founded in 2018 and is headquartered in Mountain View, California. The company is dedicated to providing an affordable yet powerful CRM solution for small and medium-sized businesses. With a focus on delivering a robust combination of sales, marketing, and customer service tools, EngageBay aims to help companies to streamline their operations and foster better customer relationships.

Unique Features

  • All-in-one platform with customer relationship management, marketing automation, and communication tools
  • Visual sales pipeline for easy tracking and management of leads and opportunities
  • Email marketing, live chat, telephony features for improved customer engagement

Features

  • Contact management
  • Sales pipeline management
  • Marketing automation
  • Email marketing
  • Live chat
  • Telephony integration
  • Customizable reports and dashboards

Advantages

  • A comprehensive suite of sales, marketing, and communication tools in one platform
  • User-friendly interface for easy navigation
  • Affordable pricing plans for small businesses
  • Easy integration with other software or platforms

Disadvantages

  • May not offer as many advanced features as larger CRM providers
  • Limited customization options outside of pre-set templates and workflows
  • Implementation may require some technical knowledge

Pricing

EngageBay CRM offers a free plan for up to 1000 contacts and limited features. Paid plans start at $8.99 per user per month for the Basic plan, which includes all features except telephony. The Growth plan is priced at $29.99 per user per month and consists of all features, while the Pro plan offers advanced features and custom pricing.

25. Really Simple Systems CRM

Really Simple Systems CRM is a cloud-based customer relationship management solution for small and medium-sized businesses. It offers lead tracking, contact management, sales forecasting, and campaign management to help enterprises streamline their sales processes and improve customer relationships.

Really Simple Systems CRM suits small and medium-sized businesses looking for a user-friendly and affordable CRM solution. Its simple interface makes it easy to navigate, and its range of essential features helps companies manage their contacts, track leads, forecast sales, and run marketing campaigns.

Really Simple Systems CRM was founded in 2006 and is headquartered in Hampshire, United Kingdom. The company’s mission is to provide an easy-to-use CRM solution that combines simplicity with powerful features, making it accessible to small and medium-sized businesses. Their headquarters in Hampshire brings them closer to the European market while also serving clients globally, ensuring robust support and timely updates to their CRM software.

Unique Features:

  • User-friendly interface for easy navigation and adoption
  • Customizable sales pipelines and lead stages
  • Social media integration for lead generation

Features

  • Contact management
  • Sales pipeline management
  • Sales forecasting
  • Campaign management

Advantages

  • Affordable pricing plans for small businesses
  • User-friendly interface for easy navigation
  • Customizable reports and dashboards
  • Scalable solution to accommodate business growth

Disadvantages

  • Limited customization options outside of pre-set templates and workflows
  • May not offer as many advanced features as larger CRM providers
  • Integration with other software may require additional fees or technical knowledge

Pricing

Really Simple Systems CRM offers a free plan for up to 2 users with limited features. Paid plans start at $14 per user per month for the Starter plan, which includes all essential features. The Professional plan is priced at $30 per user per month and includes advanced features such as sales forecasting and campaign management. The Enterprise plan offers custom pricing for businesses with specific needs.

What is a CRM Software?

Customer Relationship Management (CRM) software is a technology used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships, assist in customer retention, and drive sales growth. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability by organizing customer information, tracking interactions, and automating key business processes related to sales, marketing, and customer support.

CRM software encompasses various applications and functionalities designed to help businesses manage relationships and interactions with existing customers and potential leads. At its core, a CRM system enables the collection and integrating of customer data from various communication channels, including emails, sales calls, social media interactions, and more. By consolidating this information into a singular, accessible database, CRM software ensures businesses have a clear, comprehensive view of their customer base, leading to more informed decision-making and personalized customer interactions.

According to a study by Nucleus Research, the average return on investment for CRM software is $8.71 for every dollar spent. This heightened efficiency stems from features such as contact management, where businesses can store detailed customer information such as purchase history and personal preferences, resulting in improved customer service. Additionally, sales pipeline management tools enable sales teams to streamline their processes, focus on high-priority leads, and accurately forecast future sales. Marketing automation features further empower businesses by automating repetitive tasks, segmenting customers, and crafting targeted marketing campaigns, ultimately boosting engagement and conversion rates.

How does CRM for Google Drive work?

CRM integration with Google Drive allows businesses to streamline their operations by seamlessly synchronizing their CRM data with Google’s suite of productivity tools. This integration facilitates the automatic storage and organization of documents, emails, and other vital communication data within Google Drive, making it easier for teams to collaborate and access information in real-time.

One significant advantage of CRM with Google integration is the ability to manage and share documents directly from the CRM platform. For example, sales proposals, contracts, and marketing materials can be easily uploaded to Google Drive and linked to individual customer records within the CRM. This ensures that all relevant documents are readily available to team members and can be accessed from anywhere, enhancing productivity and ensuring consistency in customer interactions.

Moreover, CRM systems integrated with Google’s ecosystem often leverage Google Workspace apps such as Gmail and Google Calendar. This synchronization allows emails and calendar events to be logged automatically in the CRM, providing a complete view of customer interactions. This integration reduces the need for manual data entry, minimizes errors, and saves time, enabling sales and support teams to focus more on nurturing customer relationships.

The collaborative features of Google Drive, such as real-time editing and commenting, further support team collaboration. Team members can work together on documents and spreadsheets, provide feedback, and update files without leaving the CRM environment. This real-time collaboration enhances efficiency and ensures everyone is on the same page, mainly when working on complex projects or responding to customer queries.

How useful are CRM Apps integrated with Google Drive?

Integrating CRM apps with Google Drive offers numerous benefits for businesses looking to streamline their operations and improve customer relationships. Here are some key advantages:

  • Enhanced productivity: By integrating CRM data with Google’s suite of productivity tools, businesses can save time and effort on manual data entry and document management tasks. This allows teams to focus on more critical tasks, such as nurturing leads and building strong customer relationships.
  • Improved collaboration: Google Drive’s real-time collaboration features facilitate seamless teamwork, allowing team members to collaborate on documents, provide feedback, and make updates in real-time. This ensures everyone is on the same page and promotes better communication within the team.
  • Easy access to information: With CRM data stored in Google Drive, team members can access customer information, documents, and other communication data from anywhere with an internet connection. This promotes flexibility and enables remote teams to work efficiently.
  • Data accuracy: By automating the syncing of CRM data with Google Drive, the chances of human errors are reduced, leading to more accurate and reliable data. This helps businesses make informed decisions based on up-to-date and precise information.

CRM integration with Google Drive offers a range of benefits for businesses looking to improve their customer relationships and streamline their operations. By leveraging the collaborative features of Google’s productivity tools combined with the comprehensive functionality of CRM software, businesses can enhance efficiency, productivity, and profitability while providing exceptional customer service. 

How to choose CRM Apps integrated with Google Drive?

When choosing CRM apps integrated with Google Drive, several key factors must be considered to ensure that the selected solution aligns with your business needs. Firstly, evaluate the CRM app’s compatibility with Google’s suite of tools, such as Gmail and Google Calendar, as seamless integration can significantly enhance productivity.

Secondly, assess the ease of use; an intuitive interface can facilitate quick adoption across your team. It’s also important to examine the CRM app’s scalability to accommodate future growth. Furthermore, check for robust security features to protect sensitive customer data.

Lastly, consider the customer support and training options, ensuring you can access assistance and resources when needed. You must consider These four basic features when choosing a CRM app with Google Drive integration.

What is the best free Google Drive CRM?

Several free CRM options integrate with Google Drive, each offering unique features and functionalities. Some popular choices include HubSpot CRM, Zoho CRM, and Insightly. The best free Google Drive CRM for you ultimately depends on your business needs and preferences.

HubSpot CRM offers a user-friendly interface and comprehensive features like contact management, lead tracking, and email templates. Zoho CRM provides advanced customization options and integrates with various apps besides Google Drive, making it ideal for businesses looking for a more robust solution. Insightly is known for its project management capabilities and essential sales and marketing features.

Before choosing a free Google Drive CRM, evaluate your business requirements, consider the key factors discussed above, and explore different options to find the best fit for your organization. 

Can CRM Apps for Facebook be used on Google Drive?

No, CRM Apps designed explicitly for Facebook cannot be directly used on Google Drive. Facebook CRM Apps are tailored to manage interactions and data within the ecosystem, handling aspects such as social media marketing, ad campaigns, and direct customer communication through Facebook Messenger. These applications are built to leverage Facebook’s API and functionalities, which differ from those Google Drive provided.

However, some CRM solutions offer integrations with Facebook and Google Drive, allowing data synchronization and usability across platforms. For instance, an integrated CRM system might pull lead information from Facebook ads and store related documents or data in Google Drive, ensuring comprehensive data management. Therefore, while direct usage of Facebook-specific CRM apps on Google Drive is not feasible, selecting a versatile CRM solution with cross-platform compatibility can bridge the gap and harness the benefits of both ecosystems.

Can CRM Apps integrated with Gmail be used on Google Drive?

Yes, CRM apps integrated with Gmail can be used on Google Drive. Integrating Gmail and Google Drive facilitates seamless data sharing and collaboration, allowing CRM apps to efficiently access and manage documents, attachments, and other relevant data. When connected to Gmail, a CRM app can pull in email communication, synchronize contacts, and link relevant correspondence directly with Google Drive files. This ensures that all customer interactions, email threads, and essential documents are stored cohesively in one place, enhancing productivity and ensuring that team members have comprehensive access to up-to-date information.

By integrating Gmail with Google Drive, CRM apps leverage the robust capabilities of both platforms. For instance, email attachments received in Gmail can be automatically saved into designated folders in Google Drive, allowing easy retrieval and organization. Furthermore, collaboration features in Google Drive enable multiple team members to work on documents simultaneously, provide updates, and maintain accurate records. This enhanced integration aids in automating workflows, reducing manual data entry errors, and fostering a collaborative work environment, ultimately improving overall efficiency and customer relationship management.





Back to top