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Customer relationship management (CRM) software is a program designed to assist businesses in developing stronger customer connections and relationships. It can be accomplished through various features such as database management, analytics, communication tools, collaboration tools, and more. The CRM software you choose should allow you to keep track of your contacts and nurture them to […]

Customer relationship management (CRM) refers to the set of processes, techniques, and technologies that organizations employ throughout the customer lifecycle to manage and analyze interactions with consumers. It is designed to enhance client interaction and aid in customer retention and revenue development. A CRM unifies a company’s various spreadsheets, databases, and software to keep track […]