Top 10 CRMs for Landscaping and Gardening Businesses

If you run a landscaping or gardening business, you know how important it is to keep track of your clients, projects, and invoices. You also know how challenging it can be to manage all these aspects of your business without a reliable system in place.

That’s why you need a CRM (Customer Relationship Management) software that can help you streamline your workflows, improve your customer service, and grow your revenue. A CRM can help you store and organize your customer data, automate your communication and marketing campaigns, generate and track leads, create and send quotes and invoices, schedule and assign tasks, and much more. We have researched and reviewed the top 10 CRMs for landscaping and gardening businesses based on their features, pricing, integrations, customer reviews, and ease of use. We have also highlighted the pros and cons of each CRM to help you make an informed decision. The Top 3 best CRM in their respective business are: 

1. The Best Overall: CostaRica CRM
2. Best CRM for an iOS or Android: Zoho CRM
3. Best scalable and customizable CRM for Landscaping and Gardening: Salesforce

Here are the Best CRMs for landscaping and gardening businesses that can help you take your business to the next level.

1. CostaRicaCRM

CostaRica CRM is an affordable, cloud-based solution that offers a wide range of services and features. The company is composed of professionals in the marketing and software development fields. 

Costa Rica CRM is an excellent choice for landscaping and gardening businesses. It offers features such as contact management, lead management, sales forecasting, marketing automation, and customer service management. The software is easy to use and includes all the features you’ll need to optimize conversions. Costa Rica CRM also has a great dashboard that allows you to access reports, emails, phone calls, and other services. There are also mobile applications if the easy web-based interface isn’t enough.

Here are some of the features:

• Customizable workflows
• Geolocation and mapping
• Inventory management
• Landscape design tool
• Customer portal

Rating: 

Pricing

CostaRica CRM offers various packages at different price points. You may contact info@CostaRicaCRM.com for more information about their services.

The best part about the pricing is that you only pay for how much you need.

Pros	Cons
A cloud-based solution, hence, will not require any maintenance or installation. Affordable and suited for small and medium-sized enterprises. Features range from sales and marketing to project and inventory management. Simple and non-elusive UI.	Limited integration option with other tools, such as social media and e-commerce platforms.It can be challenging for document customization.

2. Zoho CRM

Zoho CRM is a powerful and versatile CRM software that can suit any type of business, including landscaping and gardening. It’s easy to use and comes with a range of features to optimize your customer relationships and sales performance.

Zoho CRM offers a range of features and integrations that can help you streamline your landscaping and gardening operations. You can use Zoho CRM to schedule appointments, create estimates and invoices, manage inventory and expenses, and generate reports and insights. 

Here are some of the features:

• Integration with construction data providers
• Construction project management
• Omnichannel communication
• Invoicing and billing
• Resource management

Rating: 4.0/5 (G2 Rating)

Pricing

Zoho CRM has five pricing editions, ranging from $0 to $52 per user per month, depending on the features and functionalities you need for your landscaping and gardening business. You can also try Zoho CRM for free for 15 days before you buy a plan.

Pros	Cons
They offer a free plan that includes basic features.It has over 500 extensions available that let you integrate with other apps.It has a clean smartphone interface for mobile CRM	AI features are only available on the top-tier plansReporting can be improved, as some users have reported that it is not very user-friendly or customizable.Customer support can be inconsistent, as some users have experienced delays or unresponsiveness from the support team.

3. Salesforce

Salesforce is the ultimate solution for managing your sales operations. With its single platform, you can easily manage leads, contacts, accounts, deals, tasks and much more. You can streamline your sales processes with automation tools and personalize your customer communications through email or phone calls.

Additionally, Salesforce allows you to connect with customers on social media to maximize engagement and build lasting relationships.  Salesforce is a flexible and scalable tool that can help you take your landscaping and gardening business to the next level.

Here are some of the features:

• Sales Cloud
• Service Cloud
• Field Service
• CPQ & Billing
• SingleOps

Rating: 4.3/5 (G2 Rating)

Pricing

The pricing of Salesforce CRM depends on the solution and edition you choose, and it ranges from $25 USD/user/month to $300 USD/user/month for Sales Cloud and Service Cloud, and $1,250 USD/month/account for Marketing Cloud Account Engagement.

Pros	Cons
It is a cloud-based platform that requires fewer IT resources to set up and maintain.They offer products and features for various business needs and industries, such as sales, customer service, marketing, analytics, and more.Provides various channels and resources for customer support.	It is more expensive than some of its competitors.It is a powerful but complicated platform that may require a steep learning curve.It has a user interface that may not be very intuitive or user-friendly for some users.

4. HubSpot CRM

HubSpot is an extremely caterable CRM. As one of the top free tools available today, it boasts a wide range of features and services that can help streamline your operations. 

HubSpot CRM not only works perfectly for small businesses but is also highly scalable and user-friendly. The software has emerged as one of the best CRM products recommended by industry experts, which is a testament to its outstanding performance.

Here are some of the features:

• Inbound marketing
• Pipeline management
• Contact management
• Email and communication tracking
• Solutions landscaping design accreditation

Rating: 4.4/5 (G2 Rating)

Pricing

HubSpot has a free plan that you can use with limited features and support. If you need more functionality and assistance, you can upgrade to one of the paid plans, starting from $50 per month.

Pros	Cons
It is a well-designed product which is easy to use. It has excellent built-in support.It is an all-in-one platform	It can be expensive.Limited customization option is available. Has a complex pricing structure.It takes effort to set up and use HubSpot

5. Jobber

Jobber, a highly effective CRM software that streamlines all aspects of your operations. From managing contacts to handling quotes, invoices, and payments, Jobber does it all from one convenient platform. Plus, access your data from anywhere through the web or mobile app for maximum flexibility and convenience.  Jobber also integrates with popular apps like QuickBooks Online, so you can sync your data seamlessly.

Here are some of the features:

• Online booking
• Job forms
• Landscape design tool
• Email and postcard marketing

Rating: 4.3/5 (G2 Rating)

Pricing

Jobber offers three pricing plans: Core, Connect and Grow. The Core plan is for a single user and costs $29 per month. The Connect plan is their most popular option and costs $129 per month for up to 7 users, which is less than $20 per user per month.

Pros	Cons
It is fairly easy to use once you have had it for a while.It has a powerful CRM that helps you to manage customer relationships and scale your field service business effectively.It integrates smoothly with a variety of third-party service providers, such as Mailchimp, FleetSharp, and QuickBooks Online.	The pricing for the Grow plan is not available on their website.Some users have reported that the software can be slow at times.Some users have reported that the software can be buggy at times.

6. LMN

LMN is an advanced landscape business management software specifically tailored to automate and streamline your entire landscape business. With its comprehensive set of proven processes, procedures, and efficiencies, LMN empowers you to optimize your operations across various areas, including maintenance, design build/install, irrigation, lawn and tree care, hardscapes, and snow and ice control. 

By leveraging LMN, you can automate time-consuming tasks and enhance productivity. This powerful software is designed to meet the unique needs of landscape businesses, providing you with the tools and capabilities necessary to drive success and efficiency in your industry.

Here are some of the features:

• Business Planning Tool
• Estimate Builder
• Time Tracking + App
• Scheduling & Dispatching
• Customer Portal
• File & Photo Storage

Rating: 3.6/5 (G2 Rating)

Pricing

LMN CRM offers three plans: Free, Pro, and Pro+. The Free plan is limited to 5 users, 30 timesheets, and 20 estimates. The Pro plan includes all Free plan features, along with QuickBooks export and 700+ templates. It costs $297/month plus $19.97/user and a one-time set-up fee of $997. The Pro+ plan builds upon the Pro plan, adding automated invoicing, 5,000+ integrations via Zapier, vendor bills, unlimited site photos, and unlimited file sharing. It is priced at $394/month, with the same set-up fee.

Pros	Cons
It helps you plan and estimate accurately, track time and job costs, and improve customer experience.It integrates with QuickBooks and other popular software through Zapier.It offers online software training, 1:1 support, a customer portal, credit card processing and a customer advisory council.	It has a high set-up fee of $997 for the Pro and Pro+ plans.It can be disjointed and difficult to learn as it has been built onto itself as new features have become available.They do not offer a free trial for the Pro and Pro+ plans.

7. Oracle NetSuite CRM

Oracle NetSuite CRM is an innovative cloud-based solution designed to streamline and centralize customer relationship management (CRM) for businesses. With this powerful software, you can efficiently manage and track interactions with your existing and potential customers, partners, and suppliers all in one unified platform.

By leveraging the power of Oracle NetSuite CRM, businesses in the landscaping and gardening industry can enhance their customer management processes and drive success in a competitive market.

Here are some of the features:

• Cloud-based ERP
• Detailed reporting and analytics
• Lead management and marketing automation
• Equipment management

Rating: 4.0/5 (G2 Rating)

Pricing

Oracle NetSuite CRM comes with a minimum $999 monthly licensing fee, plus a per-user fee that starts at $99 per month. The final price depends on a variety of factors, such as your company’s size, industry, number of users and required add-ons and customizations.

Pros	Cons
It is versatile and can be customized to meet your business needs and preferences with its SuiteCloud features.It easily integrates with other tools such as Salesforce, Shopify and more.Oracle NetSuite CRM offers robust reporting capabilities and role-based dashboards that can help you make data-driven decisions.	The CRM does not offer a free trial.It can be overwhelming and complex to learn and use.It requires you to schedule a consult for pricing and does not disclose its pricing information publicly.

8. Arborgold

Arborgold is a field service management software that helps lawn care, landscape, tree care and other service businesses to streamline and improve every aspect of their operations. It’s powerful and flexible and offers all the features you will need to grow your business.

Whether it’s managing schedules, tracking resources, or improving customer interactions, Arborgold empowers you with the tools you need to grow your business effectively. Its powerful functionality and adaptability make it a valuable asset for achieving operational efficiency and success in your industry.

Here are some of the features:

• Business Planning Tool
• Estimate Builder
• Scheduling & Dispatching
• Customer Portal
• File & Photo Storage
• Landscape Design Software

Rating: 4.3/5 (G2 Rating)

Pricing

Arborgold offers three pricing plans: Starter, Professional and Enterprise. The Starter plan costs $129 per month. The Professional plan costs $274 per month and includes all the features of the Starter plan plus. The Enterprise plan is customizable and includes all the features of the Professional plan.

Pros	Cons
They offer over 35 different contact fields to store mission-critical information about your customers.The CRM offers more than QuickBooks or Microsoft Excel.They offer unlimited customers and their information.	Some users have reported that the software can be slow at times, buggy at times and that it can be difficult to learn how to use.

9. Service M8

ServiceM8 is a smart job management software that helps contractors and service businesses cut paperwork, get more jobs done and provide great service. With ServiceM8, you can bid farewell to excessive paperwork, increase job productivity, and deliver exceptional service to your clients. 

Its user-friendly interface makes it effortless to navigate and utilize its features. Moreover, ServiceM8 seamlessly integrates with your existing accounting package, ensuring a smooth and efficient workflow across your business operations.

Here are some of the features:

• Recurring Jobs
• Auto-Scheduling & Route Optimization
• Online Bookings
• Automated Client Communication
• Card Payment Processing
• Email Conversion

Rating: 4.5/5 (G2 Rating)

Pricing

ServiceM8 offers four pricing plans: Lite, Professional, Premium and Enterprise. The Lite plan costs $29 per month, the Professional plan costs $49 per month, and the Premium plan costs $79 per month and includes all the features of the Professional plan plus features such as SMS messaging. The Enterprise plan is customizable and includes all the features of the Premium plan Plus.

Pros	Cons
ServiceM8 offers a mobile app that allows you to manage your business on the go.It integrates with popular accounting software.ServiceM8 offers a 14-day free trial.	Some users have reported that the software can be slow at times.Some users have reported that the software can be buggy at times.Some users have reported that the software can be difficult to learn how to use.

10. SortScape

SortScape is a cloud-based platform designed specifically for small to medium landscape and garden maintenance businesses. With its user-friendly interface and comprehensive feature set, SortScape enables you to smoothen your workflows, efficiently manage your staff, effectively serve your customers, and keep track of your inventory. 

One of its standout features is the ability to send SMS notifications to your customers about upcoming visits, as well as allowing them to request additional work. 

Here are some of the features:

• Visit scheduling and notifications
• Time tracking and invoicing
• Customer database and history
• Cloud-based and mobile-friendly

Rating: 4.7/5 (Capterra Rating)

Pricing

SortScape offers three pricing plans: $11 per month for one user, $45 per month for up to five users and $79 per month for up to 10 users. All plans include unlimited jobs, unlimited properties, QuickBooks and Xero integration and a 14-day free trial. 

Pros	Cons
It is simple and easy to use, with drag-and-drop functionality and a user-friendly interface.It reduces administration hours and makes daily work easier for garden maintenance businesses.They offer great customer support and quick feedback.	It is limited to the garden maintenance industry and may not suit other types of businesses.It does not have many features or integrations compared to other software in the market.It does not have a mobile app or an offline mode.

Which CRM is best for small businesses?

There are many CRM software solutions for small businesses, each with its own features and benefits. The one that stands out is CostaRica CRM. It is the best for customization. It has features such as sales automation, pipeline management, marketing automation, analytics, and integrations with popular apps like Gmail, Outlook, and Slack.

Which CRM is best for beginners?

The best CRM for beginners depends on your specific needs and preference. You should consider these factors when choosing a beginner-friendly CRM: ease of use, price, features and support. CostaRica CRM ticks all the boxes and should be your choice if you are starting out. You can check them out at localcrm.com. 

What is Landscaping and Gardening Business CRM?

Landscaping and Gardening Business CRM is a software that helps landscapers and gardeners manage their customer relationships and business operations. It helps businesses manage their customer information, schedule appointments, create and send invoices, and integrate with other software systems.

How CRM can be used in the Landscaping and Gardening Business CRM?

CRM can be used in the landscaping and gardening business to streamline customer and job management, improve communication, increase efficiency, and grow revenue. Some of the benefits of using CRM for landscaping and gardening business are:

• You can track leads and inquiries from various sources, such as your website, social media, or email, and follow up with them easily.
• You can create and send professional documents, such as estimates, proposals, contracts, and invoices, that are branded and customized to your business.
• You can accept online payments from your clients and set up recurring or automatic billing options.
• You can schedule appointments and meetings with your clients and sync them with your calendar.
• You can manage your projects and tasks from start to finish, and assign them to your team members or collaborators.

What are the advantages of CRM for Landscaping and Gardening Business CRM?

Using a CRM for Landscaping and Gardening Business can have many advantages, such as:

• Improved customer relations: By centralizing this crucial information, you can deliver exceptional customer service and foster deeper connections with your clientele. A CRM enables you to better understand your customers, anticipate their needs, and provide personalized experiences that enhance their overall satisfaction and loyalty.
• Increased efficiency: By leveraging automation, you can streamline your workflows, minimize manual tasks, and decrease the likelihood of errors. This not only saves you valuable time but also enhances operational efficiency, allowing you to focus on more strategic activities that drive your business forward.
• Better organization: A CRM can help you keep track of your leads, clients, projects, and tasks in one place. This can help you stay organized and avoid missing important deadlines or appointments.
• Data insights: By leveraging a CRM system, you gain access to invaluable data insights that can significantly impact your business growth. With the ability to analyze customer behavior, purchasing patterns, and preferences, you can identify the most popular services and determine the customers that generate the highest profitability. 

What are the disadvantages of CRM for Landscaping and Gardening Business CRM?

There are also some disadvantages to using a CRM for Landscaping and Gardening Business, such as:

• Cost: Some CRMs can be expensive to use, especially if you need to pay for additional features or user licenses.
• Learning curve: Some CRMs can be complex to set up and use, especially if you are not familiar with the software or technology.
• Data security: A CRM can contain sensitive customer information, such as names, addresses, phone numbers, and payment details. It is important to ensure that your CRM is secure and that your customers’ data is protected.

What CRM practices should Landscaping and Gardening Business CRM avoid?

There are some CRM practices that Landscaping and Gardening Business CRM should avoid, such as:

• Not using the CRM: Purchasing a CRM is a smart business decision, but it won’t yield any benefits if it’s not utilized properly. Regularly using your CRM and keeping accurate customer information and business data up-to-date is crucial to maximize its potential and reap the rewards of increased customer satisfaction and revenue growth.
• Not training your staff:Training your employees on how to use the CRM system is crucial to maximizing its benefits. By ensuring your staff knows how to navigate the system, you can empower them with tools that enable them to perform their jobs more efficiently.
• Not customizing the CRM: If you don’t customize your CRM to meet your specific needs, you may not get the full benefits of the software. Customizing your CRM will allow you to optimize and streamline your processes, resulting in increased efficiency and productivity. Don’t settle for a generic CRM – take advantage of its potential by customizing it to match your workflows perfectly.
• Not integrating the CRM with other software: Integrating your CRM with other software is crucial for gaining valuable data insights. By connecting your CRM to accounting and marketing software, you can gain a comprehensive understanding of your business. Don’t miss out on this opportunity to elevate your operations and make informed decisions. Make sure to integrate your CRM with other software today!

What is the role of CRM for Landscaping and Gardening Business use?

CRM for Landscaping and Gardening Businesses is a specific type of CRM that is designed to meet the needs of businesses in the green industry, such as landscapers, lawn care professionals, gardeners, etc. The role of CRM for Landscaping and Gardening Businesses is to help these businesses streamline their workflows, improve their customer service, increase their sales, and grow their business. Some of the benefits of using a CRM for Landscaping and Gardening Business are:

• You can easily track and manage your leads, prospects, and customers from one central place.
• You can create and send professional proposals, contracts, invoices, and receipts with your branding and logo.
• You can accept online payments and set up recurring billing for your services.

How much does a Landscaping and Gardening Business CRM software cost?

The cost of Landscaping and Gardening Business CRM software can vary depending on the features you need and the provider you choose. Some providers offer a free version, while others charge up to $50 per month or an eye-watering sum. If you plan to buy a CRM, it’s essential to know how it works so you can make the most of it. We recommend checking out localcrm.com for prices that fit your needs and aspirations.

What are the things to consider in a Landscaping and Gardening Business CRM software?

When choosing a CRM software for your Landscaping and Gardening Business, it’s important to consider the features that will benefit your business the most. Some of the essential features include:

• Scheduling: A CRM should allow you to schedule appointments, tasks, and projects easily and efficiently.
• Invoicing: A CRM should allow you to create and send invoices to your customers quickly and easily.
• Customer database: A CRM should allow you to store and manage your customer information, such as contact details, service history, and preferences.
• Mobile access: A CRM should allow you to access your data from anywhere, at any time, using your mobile device.
• Integration with other systems: A CRM should allow you to integrate with other software systems, such as accounting or marketing software, to get a complete view of your business.

It’s also important to consider the cost of the CRM, the level of customer support provided by the vendor, and the ease of use of the software.

What other industries use CRM?

CRM is not limited to the landscaping and gardening business. Many other industries use CRM to manage their customer relationships and grow their business. Some of the industries that use CRM the most are:

• Healthcare: CRMs can help healthcare providers improve patient care, streamline workflows, comply with regulations, and increase revenue. 
• eCommerce: They also help eCommerce businesses attract and retain customers, increase sales, and optimize marketing campaigns.
• Real estate: Real estate is just another domain where CRM can help. It helps real estate agents and brokers manage their leads, clients, properties, and transactions.