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10 Best Recruiting Agency CRM Software

Corporate solutions for client management

Recruiting agency CRM software is a powerful tool that helps you manage your candidate relationships, streamline your hiring process, and grow your business. Whether you are a small or large agency, you need a CRM system that can handle your specific needs and challenges. Refrain from settling for mediocrity when it comes to managing your customer relationships and recruiting agency. Invest in the best-in-class CRM software that will revolutionize how you engage with your clients. Trust us; once you experience the seamless integration of contact management and automated follow-up scheduling offered by these remarkable platforms, there will be no turning back. Upgrade your business today with our recommended CRM solutions – where efficiency meets excellence!

But how do you choose the best recruiting agency CRM software for your agency? There are many options available in the market, each with its own features, benefits, and drawbacks. To help you make an informed decision, we have reviewed and compared the top 10 recruiting agency CRM software for 2023 based on their functionality, pricing, ease of use, customer support, and user reviews.

Here are our top 3 picks. We have classified them into their use cases.

  1. CostaRicaCRM – Best Overall CRM
  2. Tracker – Best Combined CRM with ATS tool
  3. Gem – Best CRM for Email Campaigns

Now let us explore the top 3 picks and more. 

  1. CostaRicaCRM (Best Overall CRM)

Not all CRM systems are created equal. Some are too complex, too expensive, or too difficult to use. That’s why we recommend Costarica CRM, a simple and affordable CRM solution that is designed for small businesses in Costa Rica.

But Costarica CRM is not just a standalone software. It also integrates with LocalCRM, a platform that connects local businesses with their customers through SMS, WhatsApp, Facebook Messenger, and email. LocalCRM helps you generate more leads, increase conversions, and improve customer loyalty. With LocalCRM, you can create campaigns based on location, interests, behavior, and preferences. You can also integrate your ATS into your CRM. By integrating Costarica CRM and LocalCRM, you can create a powerful follow-up system that will boost your recruitment performance.

Here are some of the features:

  • Compliance with regulations 
  • Integration with payment gateways and accounting systems
  • Customization of workflows and fields according to your business model
  • Lead generation and nurturing from multiple sources
  • Document sharing and analysis for contracts and proposals
  • Customer retention and satisfaction
  • Integrated ATS & CRM
  • Job Board and Website Integration



CostaRica CRM offers various packages at different price points. You may contact for more information about their services.

The best part about the pricing is that you only pay for how much you need.

A cloud-based solution, hence, will not require any maintenance or installation. Affordable and suited for small and medium-sized enterprises. Features range from sales and marketing to project and inventory management. Simple and non-elusive UI.Limited integration option with other tools, such as social media and e-commerce platforms.It can be challenging for document customization.
  1. Tracker 

Tracker CRM is a cloud-based software solution that combines an applicant tracking system (ATS) and a customer relationship management (CRM) system in one platform. It’s built for recruitment and staffing agencies of all sizes and niches, and it integrates with popular tools like LinkedIn, Gmail, Outlook, and more.

With Tracker, you can access all the information you need about your clients in one place, including their contact details, communication history, preferences, feedback, contracts, invoices, etc. You can also segment your clients based on various criteria, such as industry, location, size, etc.

Here are some of the features:

  • Integrated ATS & CRM
  • Job Board and Website Integration
  • Front, Middle and Back Office
  • Actionable Analytics with Customizable Reporting
  • Accurate Forecasting
  • Pipeline Visualization & Management
  • Automated & Customizable Dashboard

Rating: 4.4/5 (G2 Rating)


Tracker CRM offers various plans. The Starter plan is for small firms and startups, while the Enterprise plan offers customized plans for businesses.

Tracker CRM is highly customizable.It is very user-friendly.It offers a lot of CRM functionalities and email campaigns.The system can be a little sluggish at times.It does not always catch duplicate candidates that are added in.There are too many tabs, which can be overwhelming.
  1. Gem

Gem CRM is an all-in-one hiring solution that helps recruiters build and nurture high-quality talent pipelines faster and easier. With Gem CRM, you can automate personalized outreach across multiple channels, such as email, LinkedIn, Indeed, and more. Gem CRM lets you create and send sequences of messages that are tailored to each candidate’s profile, interests, and behavior.

Gem CRM allows you to segment your prospects based on various criteria, such as skills, location, industry, or stage in the pipeline. You can then send them targeted and timely email campaigns that educate them about your company, industry trends, or job openings.

Here are some of the features:

  • Cloud-Based ATS & CRM Software
  • Ease of Use
  • Customization
  • Integration
  • Cloud-Based Availability
  • Mobile CRM
  • Automatic Email Tracking

Rating: 4.8/5 (G2 Rating)


Gem CRM’s pricing depends on various factors such as the size of your team or custom work that needs to be done to implement Gem within your organization. It’s reported that the starting price for Gem CRM is around $3600.

Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail, Outlook, and ATS.Recruiters use Gem to build lists of people to reach out to, find emails, and automate follow-ups.Teams use Gem to collaborate with candidates, discover best practices, and ensure they never reach out to the same person twice.It provides impressive data and analytics. It can also break down analytics based on stages in sequences and projects.There’s not enough flexibility with recruitment insights.The reports from Gem are better than those from Greenhouse but still lack some flexibility.
  1. SmartRecruiters

SmartRecruiters CRM is a candidate relationship management (CRM) add-on module that enables you to create, manage, and nurture personalized talent communities using advanced CRM functionality. SmartRecruiters CRM works seamlessly with your SmartRecruit Talent Acquisition Suite, allowing you to leverage your existing data and workflows. You can easily import candidates from your ATS or other sources, or use the built-in sourcing tools to find new talent

You can also automate your campaigns using rules and triggers to send the right message at the right time. For example, you can send a welcome email when a candidate joins a talent pool, a reminder email before an event, or a follow-up email after an application

Here are some of the features:

  • Talent Pools
  • Branded Nurture Campaigns
  • Cross-channel recruitment marketing tools
  • Deeper Insights & Compliance
  • Advanced search and filter capabilities
  • Connected searches
  • Cross-platform and cross-device apps

Rating: 4.3/5 (G2 Rating)


SmartRecruiters CRM offers a free SmartStart plan for up to 10 active job postings. The Corporate and Global plans are priced per full-time employee (FTE) and billed annually, with the exact pricing varying. The software subscription cost is determined by the number of full-time employees in your company.

It features an open marketplace for third-party recruitment services.SmartRecruiters also offers talent sourcing and screening.The platform allows sending interview and self-schedule interview invitations directly from the platform and integrated to Outlook.Users would like the possibility to customize the fields and filters more, especially on the “candidates” tab.Sometimes changes are made that don’t need to be made.It is a little more difficult to get support from SmartRecruiters.
  1. Bullhorn

Bullhorn CRM is not just another CRM system. It is a relationship management platform that is tailored to the unique needs and challenges of the staffing and recruiting industry. 

With Bullhorn CRM, you can strengthen your relationships with clients and prospects, streamline your processes, and grow your revenue. It is completely scalable and flexible, with customizable fields, layouts, and workflows that can adapt to your changing business requirements.

Here are some of the features:

  • Cloud-Based ATS & CRM Software
  • Ease of Use
  • Customization
  • Integration
  • Cloud-Based Availability
  • Mobile CRM
  • Automatic Email Tracking

Rating: 4.0/5 (G2 Rating)


Bullhorn CRM’s pricing is kept private and is not directly available on their website. However, it’s reported that the starting price for Bullhorn CRM is around $99.

The interface is intuitive, making it simple for recruiters and account managers.Bullhorn offers a suite of features typical of applicant tracking systems.It also helps in maintaining performance metrics and candidate engagement.Users can set reminders to follow up on items, which helps in managing the workflow.Some users have reported that Bullhorn’s customer service is not up to the mark.There have been instances where data was lost when migrating from a previous system.
  1. JobAdder

JobAdder CRM is a recruitment CRM and ATS built by recruiters for recruiters. It is designed to simplify and streamline your recruitment process, from lead generation to placement. It is also integrated with over 200 job boards, 100+ partners, and 10+ add-ons to help you source, engage, and hire the best talent for your clients.

Don’t waste valuable time and money learning how to use your ATS and CRM system. Let JobAdder CRM teach you on the job with in-app training and support so you can learn while you earn.

Here are some of the features:

  • Task Management
  • Job Boards
  • Mobile App
  • Recruitment Analytics
  • AI and Skill Matching
  • Hiring Manager Portal
  • Email Sync

Rating: 4.5/5 (G2 Rating)


JobAdder CRM offers flexible plans with no lock-in contracts. The pricing starts from $25 or $34.99 per month. For exact pricing, it’s best to contact JobAdder directly.

JobAdder has a great user interface.It offers ample integrations available for automation.The candidate experience and hiring manager portal features are great.It is constantly striving to be better and likes to stay ahead of the game.Sometimes the software can be very slow.It does not integrate with Google Calendar and it does not send calendar invites.There are many features to learn.
  1. Zoho Recruit

Zoho Recruit CRM is a powerful recruitment platform that combines an ATS and a CRM in one solution. It helps staffing agencies and internal HR teams to source, attract, track, engage, and hire quality candidates for any role. 

Zoho Recruit CRM is an ideal talent acquisition solution for faster hires and better hiring. Whether you are a recruiter, a hiring manager, or a business owner, Zoho Recruit CRM can help you find the best talent for your organization or your clients.

Here are some of the features:

  • Publish Job Openings
  • Resume Database
  • Schedule Interviews
  • Candidate Status
  • Parse Resumes
  • Careers Website Page
  • Emails Inside Zoho Recruit
  • AI Assistant

Rating: 4.4/5 (G2 Rating)


Zoho Recruit CRM offers a range of plans to suit different needs. The Forever Free plan is available at no cost. The Standard plan costs US$25 per user per month when billed annually. The Professional plan is priced at US$50 per user per month, billed annually. Lastly, the Enterprise plan is available at US$75 per user per month, also billed annually.

Cloud-based ATS offers a full suite of features typical of applicant tracking systems.It includes social recruiting and resume parsing.Zoho Recruit enables analyses of processing and information sharing through custom automatable reports.It has a straightforward pricing structure.Zoho Recruit does not offer 24/7 customer support.The large suite of features can be overwhelming for beginners.The career site is not very robust and should show both city & state for the listings.
  1. Manatal

Manatal CRM is a cloud-based software that is designed specifically for recruitment agencies and headhunters. It allows you to manage your entire sales cycle, from prospecting and communication to placement and invoicing.

It also integrates with 2500+ job boards, enriches candidate profiles with social media data, provides AI recommendations, and offers a branded career page. Manatal CRM is a feasible solution for recruitment agencies and headhunters who want to grow their business and improve their efficiency. It is simple, intuitive, customizable, and affordable.

Here are some of the features:

  • AI-powered candidate sourcing
  • Applicant Tracking
  • Recruitment CRM
  • Candidate Enrichment
  • AI Recommendations
  • Collaboration & Activities
  • Reports & Analytics

Rating: 4.8/5 (G2 Rating)


Manatal CRM offers two main pricing plans: the Professional Plan for individuals and small teams at $15 per user per month, which includes up to 15 jobs per account and up to 10,000 candidates, and the Enterprise Plan for industry leaders at $35 per user per month, offering unlimited jobs and candidates. They also provide a custom plan for custom integrations on demand.

Streamlines recruitment processes.AI tools for better hiring.Excellent ATS.Centralizes recruitment and commercial operations.They have limited search functionality.Ineffective social media AI.Extra cost for data download
  1. Fetcher

Fetcher is a full-service, recruiting automation platform that brings qualified, interested candidates directly to your inbox, and fast. Fetcher uses artificial intelligence to learn your company’s candidate preferences and then identifies top talent just for you.

But Fetcher is more than just a sourcing tool. It also helps you manage your entire recruiting funnel with ease. You can create personalized email campaigns, sync with your existing ATS or CRM, schedule interviews with automated calendar booking, and collaborate with your team using Slack integration.

Here are some of the features:

  • Profile Directories
  • Email Campaigns
  • Flexible Email Options
  • Improved Profile Design
  • User-Friendly Design Updates
  • Performance Metrics

Rating: 4.7/5 (G2 Rating)


Fetcher CRM’s pricing is not explicitly provided by the vendor. However, some sources suggest a starting price of $85 per month or $8 per user, per month.

Fetcher acts as a full-time sourcer at a fraction of the cost.Users have reported getting really good candidates and having an awesome response rate.The product is extremely intuitive and easy to use.It’s great to be able to set an outreach and not have to worry about manually following up with people.Some users occasionally struggle to locate email conversations in Fetcher.Users get frustrated when they go into details with the team regarding a search and they still find candidates who do not have some of the main requirements anywhere in their profile.
  1. Recruit CRM

Recruit CRM is trusted by thousands of recruitment firms across 100+ countries. It is the world’s highest-rated recruitment software for agencies. Recruit CRM is an easy-to-use, cloud-based solution that helps you streamline, simplify, and succeed in your recruitment business.

With Recruit CRM, you can parse hundreds of resumes in minutes and let candidates update their own profiles with its AI resume parser. It can also source candidates directly from LinkedIn, Xing, Gmail, Outlook, and more with its Chrome sourcing extension.

Here are some of the features:

  • Applicant Tracking System (ATS)
  • AI-Powered Resume Parser
  • Advanced Search
  • Hotlists/Talent Pools
  • Submit Candidates to Clients
  • Bulk Email
  • Kanban Board
  • Fields Rearrangement

Rating: 4.8/5 (G2 Rating)


Recruit CRM offers three pricing tiers. Pro which is Ideal for professionals starting out at $85 per user/month. Business tier which is established for firms looking to scale at $125 per user/month. And lastly, Enterprise tier which is deal for firms at scale with 100+ users at $165 per user/month (annual billing only).

It’s simple and customizable.The software functionality and support are excellent.The front page is a bit dull.

What is a CRM for a Recruiting Agency?

A CRM for a recruiting agency is like a superhero for the overworked and understaffed. It’s a tool that can help you manage your candidates and clients like a pro, even if you’re feeling like you’re juggling a thousand balls in the air.

With a CRM, recruiters can:

  • Keep track of all of their candidates in one place. 
  • Automate tasks like email outreach and scheduling interviews.
  • Track the progress of their candidates through the recruitment funnel. process.
  • Generate reports on their recruiting performance.

How much does a CRM for a Recruiting Agency cost?

There are a lot of CRM providers out there, and each one offers different features and pricing. It’s important to take the time to compare different providers and choose the one that’s right for your agency.

If you’re a small agency, you might be able to get away with using a free or low-cost CRM. However, as your agency grows, you’ll need to invest in a more robust CRM with more features. Here’s a general overview of the different pricing tiers for CRM software:

  • Free or low-cost: $0-$20 per user per month
  • Mid-range: $20-$50 per user per month
  • Enterprise: $50+ per user per month

Keep in mind that these are just general guidelines. The actual price of your CRM will vary depending on the specific features and functionality you need. Of course, the best way to find out how much a CRM will cost for your agency is to contact different providers and get quotes. Also, you can check out the pricing at our homepage and we will deliver a custom quote. 

How CRM can be used in recruiting and staffing?

Here are just a few of the ways you can use CRM in recruiting and staffing.

  • Source and qualify candidates more efficiently. CRM can help you track your candidates’ skills, experience, and job search status, so you can quickly identify the best candidates for your open positions. 
  • Track the progress of your candidates through the recruitment pipeline. CRM can help you track where each candidate is in the recruitment process, so you can make sure that no one falls through the cracks.
  • Manage your relationships with clients and candidates. CRM can help you keep track of your interactions with clients and candidates, so you can provide personalized service and build strong relationships.
  • Generate reports on your recruiting performance. CRM can help you generate reports on your recruiting performance, so you can measure your results and make necessary adjustments. You can track metrics like time to hire, cost per hire, and candidate satisfaction.

What are the advantages of CRM for a Recruiting Agency?

Advantages of CRM for a Recruiting Agency.

  • Streamlined processes: Automates many of your recruiting tasks, such as email outreach, scheduling interviews, and tracking candidate progress. This can free up your time so you can focus on more important tasks, such as building relationships with clients and candidates.
  • Improved efficiency: Manages your candidates and clients more efficiently. By having all of your information in one place, you can easily track where each candidate is in the recruitment pipeline and identify any potential bottlenecks.
  • Increased sales: Closes more deals by helping you manage your sales pipeline and identify opportunities to upsell and cross-sell your services. You can also use CRM to track your sales performance and measure your results.
  • Improved customer service: Provides you with better customer service to your clients and candidates. By having all of your interactions with them in one place, you can easily keep track of their needs and preferences. 

What are the disadvantages of CRM for a Recruiting Agency?

  • Cost: CRM software can be expensive, especially for small businesses. However, there are a number of affordable CRM solutions available, so it’s important to compare different providers and choose the one that’s right for your budget.
  • Learning curve: There can be a learning curve associated with using CRM software, especially for complex systems. However, most CRM providers offer training and support to help you get started.
  • Data entry: CRM software requires you to enter data about your candidates and clients. This can be time-consuming, but it’s important to have accurate data in order to get the most out of your CRM system

Why is CRM important in recruitment?

CRM is important in recruitment because it helps you build relationships with candidates and clients. In today’s competitive market, it’s more important than ever to have strong relationships with the people you’re trying to do business with.

It can make all the difference in the world by helping you keep track of your interactions with candidates and clients, so you can provide personalized service and build rapport. You can use CRM to send targeted emails, schedule follow-up calls, and track candidate progress through the recruitment pipeline.

What CRM practices should a recruiting agency avoid?

CRM practices that recruiting agencies should avoid.

  • Using CRM as a glorified database. CRM is more than just a place to store candidate and client information. It’s a powerful tool that can help you build relationships, streamline your processes, and close more deals. Use CRM to its full potential.
  • Not investing in training. CRM software can be complex, so it’s important to invest in training for your team. This will help them learn how to use the software effectively and get the most out of it.
  • Not using CRM to build relationships. CRM is a great tool for building relationships with candidates and clients. Use it to keep track of your interactions with them, send personalized emails, and schedule follow-up calls.
  • Not automating tasks. CRM can help you automate many of your recruiting tasks, such as email outreach, scheduling interviews, and tracking candidate progress. 
  • Not generating reports. CRM can help you generate reports on your recruiting performance, so you can measure your results and make necessary adjustments.

In short, don’t waste your time using CRM as a glorified database. Use it to its full potential to improve your recruiting process and close more deals.

What are the things to consider in a Recruiting Agency CRM?

When choosing a CRM for your recruiting agency, there are a few key things to consider. 

  • Features: What features are important to you? Do you need a CRM with basic features like candidate and client tracking, or do you need a more robust system with features like automated email outreach, social media integration, and reporting?
  • Ease of use: How easy is the CRM to use? You want a system that your team can learn quickly and easily so they can start using it right away.
  • Cost: How much does the CRM cost? CRM systems can range in price from free to thousands of dollars per month. Choose a system that fits your budget and needs.
  • Support: Does the CRM provider offer good customer support? This is important in case you have any problems with the system.

A few additional tips.

Read reviews. Before you choose a CRM, read reviews from other recruiting agencies.

Get a demo. Most CRM providers offer free demos.

Negotiate. Don’t be afraid to negotiate with CRM providers. They may be willing to work with you on price or features.

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